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privacy policy

last updated: march 17, 2026

Operated by CROSSTABS PTY LTD.

information we collect

  • Voice call audio is processed in real time by ElevenLabs to power conversations. We store transcripts and memory summaries, not full raw call recordings.
  • Account information if you sign in with Apple.
  • Usage data including call duration, feature usage, diagnostics, and notification preferences.
  • Conversation context including messages, transcripts, memory summaries, and structured facts used to personalize future sessions.
  • User-uploaded images when you share a photo or request a selfie.

how we use your information

  • To provide text chat, selfie generation, and voice conversations.
  • To personalize responses and memory across sessions.
  • To monitor reliability, prevent abuse, and enforce product safeguards.
  • To manage account access, notifications, and service availability.

third-party processors

  • ElevenLabs for real-time voice conversations.
  • OpenAI for text generation, moderation, and image generation.
  • Apple for Sign in with Apple, push delivery, and App Store billing flows where applicable.

retention and deletion

  • Conversation transcripts and memory summaries are retained for the life of your account unless deleted earlier.
  • Account data and associated conversation data are deleted or anonymized when you delete your account.
  • Anonymized usage analytics may be retained for service reliability review.

your rights

  • Access your personal data.
  • Delete your account and associated data.
  • Opt out of analytics collection where that toggle is offered.
  • Request a copy of your data by contacting privacy@japanese.boo.

children's privacy

japanese.boo is intended only for users 18+. We do not knowingly collect personal data from minors.

contact

Privacy: privacy@japanese.boo

Support: support@japanese.boo